Process Mining has revolutionized the way we analyze and optimize processes in business. Performance Problems traditionally caused long-winded manual investigations into the underlying business process looking at interview data, observations or deciphering process documentations. All of these traditional methods are time and cost consuming and only provide fractional insights. Process Mining uses a data-science approach to process science making analyses more objective, detailed and faster to obtain. 

This course is designed to provide an applied introduction to Process Mining, its industry use cases and the theoretical concepts behind it. The course furthermore delivers advanced software skills in the Celonis Execution Management Software.